XChange MSP - Tuesday 2nd October


-
Registration Open

Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!

-
CRN Opening Remarks

During this session, participants will gain an understanding of how to derive the most benefit from XChange to optimise their return on investment. Come get energised for the days ahead. We will also share insight into the content that should not be missed while giving attendees the opportunity to converse with peers who can offer valuable perspective on good practice.

-
Research with CRN
-
Sponsored Keynote

Explore the latest solutions

-
Boardroom Appointments

XChange attendees are assigned into peer groups of 10-12 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback

-
Networking Break, Booth Area Open and Refreshments

Revitalize and expand your network while enjoying refreshments and check out the booth area

-
Vendor showcase

The MSP space has a current market value of roughly $276 Billion dollars a year which is predicted to grow to $372 Billion by 2028, so there is more than enough to go around. In this short session we will take a glimpse at how peer groups are consistently helping business increase their operational efficiency and see growth that is on average 30% ahead of the rest of the market.

-
Boardroom Appointments
-
Networking Lunch

Revitalize and expand your network while enjoying lunch

-
Panel Discussion: The Contractor Conundrum – When to Hire, When to Hold Back

With rising costs, regulatory shifts, and economic uncertainty, many businesses are reconsidering their approach to full-time hires versus contractors. This panel will bring together MSP leaders and workforce experts to discuss: The impact of national insurance increases on hiring strategies How MSPs are balancing full-time staff with contract workers Pros and cons of outsourcing for long-term business stability What the future holds for contractor-heavy workforces Join us for a candid discussion on navigating this evolving employment landscape.

-
Vendor showcase
-
Boardroom Appointments

XChange attendees are assigned into peer groups of 10-12 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

-
Networking Break, Booth Area Open and Refreshments

Revitalize and expand your network while enjoying refreshments

-
Fireside Chat: European Expansion – A Safe Bet in an Uncertain World?

As economic uncertainty looms in the U.S., many MSPs are shifting their focus to Europe for growth and stability. But is the move paying off? In this fireside chat, an industry strategist will break down the key factors driving European expansion, the challenges MSPs face, and the lessons learned from those already thriving in the region. Whether you're exploring new markets or looking to refine your existing European strategy, this session will provide valuable insights into what’s next.

-
Presentation: Practical AI for MSPs – Moving from Hype to Execution

AI has been the hottest topic in tech, but MSPs are now shifting focus from grand ambitions to real-world applications. In this session, we’ll explore: How AI is being used effectively for operational automation The role of Robotic Process Automation (RPA) in streamlining workflows Where AI investments are paying off—and where they aren’t Practical steps for MSPs looking to integrate AI in a sustainable way This session will provide actionable insights into leveraging AI for efficiency, cost savings, and growth.

-
Inspiring Keynote
-
Closing Remarks