Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!

During this session, participants will gain an understanding of how to derive the most benefit from XChange to optimise their return on investment. Come get energised for the days ahead. We will also share insight into the content that should not be missed while giving attendees the opportunity to converse with peers who can offer valuable perspective on good practice.

In a world where economic fluctuations are the new normal, thriving requires more than just surviving—it demands innovation and strategic adaptation. Join top VARs (Value-Added Resellers) who have successfully navigated economic challenges to drive sustained growth and profitability. Discover actionable insights on how to capitalise on emerging opportunities, optimise resources, and remain agile in the face of uncertainty. Learn practical strategies to not only protect your margins but to grow them, even in a difficult economic climate. Prepare your business to lead in the next wave of market shifts.

Cyber threats are rising—but so are opportunities for MSPs. In just 10 minutes, we’ll reveal how leading MSPs are turning security risks into recurring revenue without adding operational headaches. Learn the simple, scalable approach to Detection & Response that keeps your clients safe while boosting your bottom line. Walk away with actionable insights to increase MRR, reduce churn, and win bigger deals—fast. Key Takeaways:

✅ Turn security risks into revenue with a proven approach to Detection & Response.

✅ Identify hidden vulnerabilities and proactively protect your clients before disaster strikes.

✅ Learn from real-world MSP success stories to grow your cyber business—without extra overhead.

XChange attendees are assigned into peer groups of 10-12 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Revitalize and expand your network while enjoying refreshments

‘AI Unleashed: Transforming Tomorrow, Today’ explores the transformative power of artificial intelligence in reshaping industries, society, and innovation. AI-driven automation is revolutionizing decision-making, optimizing operations, and unlocking efficiencies in sectors such as healthcare, finance, manufacturing, and education.

Real-world applications of AI range from machine learning algorithms that personalize experiences to generative AI models redefining content creation. Businesses leverage AI for predictive analytics, enhanced customer interactions, and streamlined workflows, accelerating digital transformation.

A key focus is the ethical implications of AI, addressing challenges like bias, transparency, and responsible deployment. Regulatory frameworks play a crucial role in ensuring AI advancements align with societal values, promoting fairness and sustainability. Beyond today’s innovations, AI is set to drive future breakthroughs in quantum computing, autonomous systems, and artificial general intelligence. It is poised to transform economies, reshape the workforce, and tackle global challenges such as climate change and healthcare accessibility.

Blending expert insights, case studies, and visionary analysis, ‘AI Unleashed: Transforming Tomorrow, Today’ provides a comprehensive perspective on AI’s vast potential. Whether for business leaders, policymakers, or technology enthusiasts, understanding AI’s impact is essential in navigating the future of innovation.

In this session we will take a brief look at how simple it can for MSPs to start running more profitably and efficiently. We won't just talk about it we will use real world examples of MSPs who have aggressively grown their MSP business and in some cases completely turned their MSP businesses around. To not only become more profitable but also start packaging and pricing their services correctly allowing them to charge north of £100 per seat and in some examples that we will discuss north of £200 a seat.

Wrap up the first day with a brief summary of key takeaways and a preview of what's to come on Day 2. We'll ensure you leave energized and prepared for the evening's networking opportunities.

Take advantage of this extended break to relax, process the day's information, or continue networking with peers in a more casual setting. It's the perfect opportunity to follow up on connections made earlier in the day.

Kick off the evening's festivities with a drinks reception. Enjoy a variety of beverages while mingling with fellow attendees, speakers, and vendors in a relaxed atmosphere.

Cap off the day with a delightful networking dinner. Savour delicious cuisine while deepening connections made throughout the day and discussing key insights from the conference sessions.

Start your day with our Wellness Morning, Stretch and Meditate to help you refresh and recharge before the conference. Whether you’re looking to relax or energize, this session will leave you feeling balanced and ready for the day ahead at XChange UK.

Fuel up for the day ahead with a nutritious networking breakfast. Late arrivals can pick up their conference materials, while all attendees can use this time to make new connections or reconnect with colleagues.

As we wrap up your time at XChange UK, it's time to check out and finalise any last minute details

Eric Torres, VP of Channel & Community at Pax8, as he explores the evolving buying journey. Discover how cloud marketplaces are transforming SaaS procurement and why Managed Service Providers must harness the power of AI to unlock new revenue streams and stay ahead in the rapidly changing tech landscape.

XChange attendees are assigned into peer groups of 10-12 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Recharge and refuel with a delicious lunch while continuing to expand your professional network. Use this time to discuss morning sessions and exchange ideas with fellow attendees.

Through a powerful 3-pillar approach. Drawing insights from over 60 Copilot workshops, we’ll explore real-world applications and success stories—including a customer perspective—on how AI is reshaping operations. Hear about the latest updates on Copilot and what’s on the horizon for AI-driven automation. We’ll also dive into exclusive data from Core's market research survey, uncovering the top challenges IT leaders face when incorporating AI into their strategies. Get actionable insights and learn how to drive efficiency, innovation, and success with AI solutions

XChange attendees are assigned into peer groups of 10-12 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Take a quick break to refresh yourself and solidify connections made throughout the conference before the closing sessions.

Dwayne Fields, the first Black Briton to walk over 400 miles to the Magnetic North Pole, has an incredible backstory. He recently co-hosted Channel 5's Endurance: Race to the Pole with Ben Fogle, recreating Edwardian explorers' journeys, and guides Will Smith in Disney+'s Welcome to Earth. His own series, Seven Toughest Days, also streams on Disney+ and National Geographic.

Born in Jamaica and raised in the UK, Dwayne survived knife and gun crime, then became an adventurer and explorer. In 2010, he reached the Magnetic North Pole, later being honored at Buckingham Palace. He’s a Scout Ambassador, Fellow of the Royal Geographical Society, and co-founded the #WeTwo Foundation, which leads expeditions for underprivileged youth, including a 2022 trip to Antarctica.

Wrap up XChange UK with final thoughts from the CRN team. We'll recap key takeaways, thank our sponsors and attendees, and send you off with actionable insights and new connections to drive your business forward.