Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you! Don't forget to have a chat with our vendors at the exhibition stands.

Revitalize and expand your network while enjoying lunch

During this session, participants will gain an understanding of how to derive the most benefit from XChange to optimise their return on investment. Come get energised for the days ahead. 

AI is accelerating faster than many partners can realistically absorb — placing new strain on infrastructure, skills, data strategies, and commercial models across the EMEA channel. As demand for AI‑enabled services grows, solution providers are navigating rising compute requirements, shifting customer expectations, and increasing pressure to invest before returns are clear. This session explores how EMEA partners are responding to the AI surge, where the biggest tensions are emerging, and what this next phase of AI adoption could mean for channel growth, differentiation, and resilience across the region

As cyber threats continue to escalate, partners are under pressure to deliver stronger protection without increasing complexity for customers. This keynote looks at how security expectations are changing across the channel, why control and consistency are becoming critical, and what partners need to rethink to stay resilient and trusted in an increasingly hostile threat landscape

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

What’s actually working with AI inside partner businesses — and what isn’t. Practical takeaways on where partners are focusing next.

Cybersecurity conversations are shifting from protection to control. As customers question where their data lives, who can access it, and how exposed they are to geopolitical and supply‑chain risk, sovereignty and trust are becoming board‑level issues. This panel explores how these concerns are shaping real customer conversations, influencing cloud and security decisions, and creating new opportunities for partners to differentiate through resilience and trust.

Wrap up the day's sessions with key insights and a look ahead to tomorrow’s agenda.

Revitalise and expand your network, get settled and see you later for the networking dinner!

Enjoy the inclusive breakfast and prepare for another day of engaging discussions and presentations. As we kick off the final day, don't forget to check out of your hotel room.

An overview of the Day 2 agenda and what attendees can expect from the sessions ahead.

This session outlines how partners can protect margin and stay essential as customer buying journeys change. What to prioritise over the next 12 months.

XChange attendees are assigned into peer groups of 8-11 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

As organisations scale, talent constraints and leadership blind spots become material business risks. This fireside explores how diversity of background, experience and perspective affects decision quality, risk awareness and customer understanding in complex organisations. Drawing on real experience, the discussion looks at the commercial cost of leadership monoculture, why some diversity efforts fail to deliver impact, and how organisations that broaden leadership input make stronger, more resilient decisions at scale.

Artificial intelligence and automation are no longer future concepts — they are reshaping how vendors, MSPs, and distributors operate today. This opening keynote sets the stage for the conference, exploring how AI is driving efficiency, innovation, and value creation across the European channel. From automated service delivery to predictive insights and customer engagement, delegates will gain a panoramic view of where the channel stands — and where it must go next.

An opportunity to enjoy a delicious meal; network over lunch and visit the exhibition stands. Don’t forget to stop by sponsors and get your XChange passport stamped.

Geopolitical instability, rising costs and growing dependency risk are creating a far more complex operating environment for service providers. As global events continue to disrupt supply chains, infrastructure and customer expectations, partners are reassessing how resilient their service delivery models really are. This panel explores how risk, continuity and operational decisions are being reshaped in practice, where resilience is genuinely being built, and how service delivery is evolving in response to an increasingly unpredictable world.

This session will focus on how channel businesses can balance rising operational cost pressures, competitive pricing, and still drive long-term growth and value.

XChange attendees are assigned into peer groups of 8-11 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

As the conference draws to a close, join us for the XCellence Awards, recognising exceptional achievements across the event. This session is a chance to celebrate those who have demonstrated outstanding performances throughout XChange EMEA.

Wrap up XChange EMEA with final thoughts from the CRN team. We'll recap key takeaways, thank our sponsors and attendees, and send you off with actionable insights and new connections to drive your business forward.