Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you! Don't forget to have a chat with our vendors at the exhibition stands.

Revitalize and expand your network while enjoying lunch

During this session, participants will gain an understanding of how to derive the most benefit from XChange to optimise their return on investment. Come get energised for the days ahead. 

AI is accelerating faster than many partners can realistically absorb — placing new strain on infrastructure, skills, data strategies, and commercial models across the EMEA channel. As demand for AI‑enabled services grows, solution providers are navigating rising compute requirements, shifting customer expectations, and increasing pressure to invest before returns are clear. This session explores how EMEA partners are responding to the AI surge, where the biggest tensions are emerging, and what this next phase of AI adoption could mean for channel growth, differentiation, and resilience across the region

The MSP landscape is changing faster than ever, and the divide between those embracing AI and those resisting it is widening rapidly.

The era of Agentic AI has begun. Forward-thinking MSPs are already using intelligent automation and autonomous workflows to improve customer outcomes, accelerate service delivery, strengthen security operations, and scale more profitably.

Gain insight into how next-generation MSPs are moving beyond traditional tools and manual processes into unified, AI-driven platforms that take action, not just record it, creating meaningful competitive differentiation.

This 25‑minute, discussion‑led roundtable brings together senior channel leaders to compare what is driving decision‑making across the EMEA ecosystem right now. Using live polls to steer the conversation, leaders will see how priorities differ across the room and where there is clear alignment, before exploring the why behind those views in an open, facilitated discussion. The session is designed to encourage candid peer exchange and meaningful networking, allowing participants to share perspectives, challenge assumptions, and learn from how others are navigating similar pressures. Expect a focused, highly interactive conversation with strategic insight and connections you can carry beyond the event.

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

What’s actually working with AI inside partner businesses — and what isn’t. Practical takeaways on where partners are focusing next.

Cybersecurity conversations are shifting from protection to control. As customers question where their data lives, who can access it, and how exposed they are to geopolitical and supply‑chain risk, sovereignty and trust are becoming board‑level issues. This panel explores how these concerns are shaping real customer conversations, influencing cloud and security decisions, and creating new opportunities for partners to differentiate through resilience and trust.

Wrap up the day's sessions with key insights and a look ahead to tomorrow’s agenda.

Revitalise and expand your network, get settled and see you later for the networking dinner!

Enjoy the inclusive breakfast and prepare for another day of engaging discussions and presentations. As we kick off the final day, don't forget to check out of your hotel room.

An overview of the Day 2 agenda and what attendees can expect from the sessions ahead.

When it comes to potential targets for cyberattacks, easier to breach means more likely to fall victim. While you might not be able to influence your perceived value, there are changes that can eliminate your organization from being seen as an easy target. We’ll explore practical tactics to reduce your surface area of attack and controls to prevent lateral movement should a breach occur.

XChange attendees are assigned into peer groups of 8-11 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

Explore how pioneering MSPs are turning AI innovation into competitive advantage. In this discussion hear firsthand, real-world stories about how MSPs have built agentic intelligence into their business models—unlocking automation, predictive insights, and smarter client outcomes—while showcasing how Pax8’s new Managed Intelligence Playbook equips every partner to thrive in this transformative era.

As MSPs and resellers face growing security portfolios, alert fatigue and increasing pressure from AI‑driven threats, complexity has become the enemy of scale and profitability. In this session, Barracuda will show how the BarracudaONE platform helps partners consolidate vendors, reduce noise and regain control without ripping and replacing existing investments. We’ll explore how a unified platform approach improves ease of use, accelerates response through XDR and SOC capabilities, and addresses emerging risks such as generative and shadow AI. Attendees will leave with practical insights on simplifying operations, protecting customers more effectively and driving stronger margins across their security portfolio.

An opportunity to enjoy a delicious meal; network over lunch and visit the exhibition stands. Don’t forget to stop by sponsors and get your XChange passport stamped.

Geopolitical instability, rising costs and growing dependency risk are creating a far more complex operating environment for service providers. As global events continue to disrupt supply chains, infrastructure and customer expectations, partners are reassessing how resilient their service delivery models really are. This panel explores how risk, continuity and operational decisions are being reshaped in practice, where resilience is genuinely being built, and how service delivery is evolving in response to an increasingly unpredictable world.

XChange attendees are assigned into peer groups of 8-11 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Enjoy refreshments, continue networking, and visit the exhibition stands. Remember to collect your XChange passport stamps.

As the conference draws to a close, join us for the XCellence Awards, recognising exceptional achievements across the event. This session is a chance to celebrate those who have demonstrated outstanding performances throughout XChange EMEA.

Wrap up XChange EMEA with final thoughts from the CRN team. We'll recap key takeaways, thank our sponsors and attendees, and send you off with actionable insights and new connections to drive your business forward.