Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!

During this session, participants will gain an understanding of how to derive the most benefit from XChange to optimise their return on investment. Come get energised for the days ahead. We will also share insight into the content that should not be missed while giving attendees the opportunity to converse with peers who can offer valuable perspective on good practice.

This panel will bring you insights from M&A dealmakers in the channel. Despite stronger headwinds, as inflation and interest rates rise, the impact on deals has been modest. The latest data from the Office of National Statistics (ONS), shows that the total value of inward M&A of UK companies made by foreign companies rose to £25bn in Q3 2022 – up 100 per cent year on year. The value of domestic M&A (UK companies acquiring other UK companies) was £2.6bn, down 21 per cent year on year. Much of this is happening in the tech space thanks to the booming cloud services market and the trend of technology infiltrating every industry and vertical. So, what's coming in M&A in 2023 for the channel? What are the pitfalls to avoid? Don't miss this opportunity to hear from leaders in our market and engage in a lively Q&A discussion on the future of M&A and its impact on the channel.

The plethora of security vendors operating in today's marketplace can be overwhelming. With so many options, it's easy to be distracted with the latest, greatest, shiny tool. Join Danny Jenkins for a deep dive into the purpose of cybersecurity and how you can use that to your operational advantage today.

Attracted by the recurring revenues and relatively high growth on offer, private equity investors continue to flood into the MSP and IT services sector. Meanwhile, new ownership models such as ‘John Lewis’-style Employee-Owned Trusts are also on the rise. But what are the pros and cons of each for owner-managers looking to accelerate growth or exit the business?  

Debunking the myths that inclusive, diverse, and value-based cultures can only be built within large organisations. Listen to industry leaders discuss how their organisations have built best in class, award winning cultures, that started with one person. Cultures, that are built to last, have outlived some of their founders, and are helping them win the fight against one of our industries biggest challenges - talent attraction and retention.

Join the Kaseya/Datto team for a fast-paced session all about driving business results with Security and Integration. All MSPs are being flooded with different tools and solutions to protect them and their clients from threats old and new. But, with new tools comes new problems, such as vendor fatigue, technician inefficiency and lack of utilisation. Let us help you to alleviate these pressures moving forward through effective integrations and actionable information and insights. 

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Are today’s IT service providers prepared for the ever-growing threat of cyber attacks? Join us for this must-attend session on how solution providers should equip themselves to brace for increasingly sophisticated security threats. Our panel of industry experts will provide an in-depth analysis of the current and future state of the cybersecurity market, including the latest trends in cyber threats and the most effective defense strategies. Learn about the latest tools, techniques and best practices to keep your clients' systems secure and stay ahead of the curve in an ever-changing digital landscape. This session will provide practical insights and actionable information that you can apply to your own business to better protect your clients. Don't miss this opportunity to hear from the best in the sector and stay ahead of the game in the fast-paced world of cybersecurity.

Given the current state of the economy, in correlation with the lack of talent in the hiring pool, SaaS solutions providing true automation will relieve the burden of growing your business while increasing your efficiencies and profitability. 

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

From their early days of being a generalist IT Solutions Provider, Ideal’s move into Smart Buildings began in 2014 following the award of a contract to deliver a Converged Network at Twickenham Stadium for the 2015 Rugby World Cup. It was that network design and install that incorporated the IT network with the IOT and OT functions that elevated Ideal’s reputation in the Smart Buildings space. With current challenges facing businesses around climate change, increased operating costs and of course post-covid – how to get staff back to the office space, making a building smart to reach outcomes such as Sustainability Goals, creating a great UX experience for building occupants, as well as greater control and visibility to enable cost and operational efficiencies is top of mind for many today. Understand how Ideals Founding Director/CEO Moto Shakoori made the business model transition and helps customers achieve Greener ‘Smart Building’ Tech.

How do we attract and retain talent in our growing industry? What was the great resignation all about and how do we ensure ongoing employee satisfaction in these changing times? Whilst the landscape is changing, I will be asking more about the ‘who’ we are hiring rather than the ‘what’ we are missing and what my experience is in the people side of growing tech businesses.

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

Fiennes covers his life from childhood, army life and over 50 years of record breaking achievements of a physical and geographical nature."