With more than 20 years of experience in the IT sector, Mark has guided clients through multiple transitions — from early systems such as Windows 3.11 and WordPerfect, to Terminal Server environments, and now to modern desktops, laptops, Microsoft 365, and SaaS solutions. As a Managed Service Provider, he delivers complete IT support and management, with deep expertise in Microsoft 365, SharePoint, and Teams. His focus is on enabling secure collaboration and communication, all delivered for a fixed monthly fee with no hidden surprises.